.bc-chat{z-index:1350;position:fixed;bottom:24px;right:24px}.bc-fab{color:#fff;min-height:56px;font:inherit;cursor:pointer;background:linear-gradient(#d63a2b 0%,#a51c1c 100%);border:0;border-radius:999px;align-items:center;gap:10px;padding:6px 20px 6px 6px;font-size:14.5px;font-weight:800;transition:transform .2s,box-shadow .2s;display:inline-flex;position:relative;box-shadow:0 14px 32px #bb252559,0 0 0 4px #fcd34d59}.bc-fab:hover{transform:translateY(-2px);box-shadow:0 18px 38px #bb25256b,0 0 0 6px #fcd34d66}.bc-chat:not(.is-open) .bc-fab:before{content:"";border-radius:inherit;pointer-events:none;animation:2.4s ease-out infinite bcPulse;position:absolute;inset:0}@keyframes bcPulse{0%{box-shadow:0 0 #d63a2b73}70%,to{box-shadow:0 0 0 16px #d63a2b00}}.bc-fab-icon{width:44px;height:44px;color:var(--red);background:#fff;border-radius:50%;place-items:center;display:grid;position:relative}.bc-fab-icon .icon{width:22px;height:22px}.bc-online{background:#22c55e;border:2px solid #fff;border-radius:50%;width:12px;height:12px;position:absolute;bottom:1px;right:0}.bc-chat.is-open .bc-fab .bc-online{display:none}.bc-panel{opacity:0;visibility:hidden;transform-origin:100% 100%;background:#fff;border:1px solid #eef0f3;border-radius:24px;flex-direction:column;width:392px;height:min(600px,100dvh - 140px);transition:opacity .2s,transform .25s cubic-bezier(.16,1,.3,1),visibility 0s linear .25s;display:flex;position:absolute;bottom:calc(100% + 14px);right:0;overflow:hidden;transform:translateY(14px)scale(.97);box-shadow:0 30px 70px #01193d3d}.bc-chat.is-open .bc-panel{opacity:1;visibility:visible;transition:opacity .2s,transform .25s cubic-bezier(.16,1,.3,1),visibility;transform:none}.bc-head{color:#fff;background:radial-gradient(60% 120% at 90% 0,#ffc47847,#0000 60%),linear-gradient(115deg,#7a1414 0%,#a51c1c 55%,#c9392a 100%);align-items:center;gap:12px;padding:16px 16px 16px 18px;display:flex}.bc-head-avatar{background:#fff;border-radius:14px;flex:none;place-items:center;width:46px;height:46px;padding:6px;display:grid;position:relative;box-shadow:0 6px 16px #0000002e}.bc-head-avatar img{object-fit:contain;width:100%;height:100%}.bc-head-avatar .bc-online{bottom:-3px;right:-3px}.bc-head-text{flex:1;min-width:0}.bc-head-text strong{font-size:16px;font-weight:800;line-height:1.25;display:block}.bc-head-text small{color:#fffc;margin-top:2px;font-size:12px;font-weight:500;display:block}.bc-icon-btn{color:#fff;cursor:pointer;background:#ffffff24;border:0;border-radius:999px;flex:none;place-items:center;width:36px;height:36px;transition:background .15s;display:grid}.bc-icon-btn:hover{background:#ffffff42}.bc-icon-btn .icon{width:18px;height:18px}.bc-body{overscroll-behavior:contain;background:linear-gradient(#fdf7f7 0%,#f5f6f8 100%);flex-direction:column;flex:1;gap:12px;padding:16px;display:flex;overflow-y:auto}.bc-day{color:#6b7280;background:#01193d0f;border-radius:999px;align-self:center;margin:0;padding:3px 12px;font-size:11.5px;font-weight:700}.bc-row{align-items:flex-end;gap:8px;animation:.25s both bcIn;display:flex}.bc-row.is-user{justify-content:flex-end}@keyframes bcIn{0%{opacity:0;transform:translateY(6px)}to{opacity:1;transform:none}}.bc-avatar{color:#fff;background:linear-gradient(160deg,#d63a2b,#9c1d1d);border-radius:50%;flex:none;place-items:center;width:30px;height:30px;display:grid}.bc-avatar .icon{width:16px;height:16px}.bc-bubble-wrap{gap:6px;max-width:82%;display:grid}.bc-row.is-user .bc-bubble-wrap{justify-items:end}.bc-bubble{color:#1f2937;white-space:pre-wrap;overflow-wrap:anywhere;background:#fff;border-radius:18px 18px 18px 6px;padding:10px 14px;font-size:14px;line-height:1.55;box-shadow:0 2px 8px #01193d0f}.bc-row.is-user .bc-bubble{color:#fff;background:linear-gradient(#d63a2b 0%,#a51c1c 100%);border-radius:18px 18px 6px;box-shadow:0 6px 16px #bb252540}.bc-time{color:#9ca3af;font-size:11px}.bc-actions{flex-wrap:wrap;gap:6px;display:flex}.bc-action{min-height:32px;color:var(--red);background:#fff;border:1.5px solid #f3c4c4;border-radius:999px;align-items:center;gap:6px;padding:0 12px;font-size:12.5px;font-weight:800;transition:background .15s,border-color .15s;display:inline-flex}.bc-action:hover{border-color:var(--red);background:var(--red-soft)}.bc-action .icon{width:13px;height:13px}.bc-typing{gap:4px;padding:14px;display:inline-flex}.bc-typing i{background:#c4c7cf;border-radius:50%;width:7px;height:7px;animation:1.1s ease-in-out infinite bcTyping}.bc-typing i:nth-child(2){animation-delay:.15s}.bc-typing i:nth-child(3){animation-delay:.3s}@keyframes bcTyping{0%,60%,to{opacity:.5;transform:translateY(0)}30%{opacity:1;transform:translateY(-4px)}}.bc-quick{flex-wrap:wrap;gap:8px;padding-left:38px;display:flex}.bc-chip{min-height:34px;color:var(--navy);font:inherit;cursor:pointer;background:#fff;border:1.5px solid #e5e7eb;border-radius:999px;padding:0 14px;font-size:13px;font-weight:700;transition:border-color .15s,color .15s,background .15s}.bc-chip:hover{border-color:var(--red);background:var(--red-soft);color:var(--red)}.bc-form{background:#fff;border-top:1px solid #f1f2f4;align-items:flex-end;gap:8px;padding:12px 12px 8px;display:flex}.bc-form textarea{min-width:0;min-height:46px;max-height:110px;color:var(--navy);font:inherit;resize:none;background:#f9fafb;border:1.5px solid #e5e7eb;border-radius:22px;flex:1;padding:12px 16px;font-size:14px;line-height:1.45;transition:border-color .15s,background .15s,box-shadow .15s}.bc-form textarea::placeholder{color:#9ca3af}.bc-form textarea:focus{border-color:var(--red);background:#fff;outline:none;box-shadow:0 0 0 4px #bb25251f}.bc-send{color:#fff;cursor:pointer;background:linear-gradient(#d63a2b 0%,#a51c1c 100%);border:0;border-radius:50%;flex:none;place-items:center;width:46px;height:46px;transition:transform .15s,opacity .15s;display:grid;box-shadow:0 8px 18px #bb252547}.bc-send:hover:not(:disabled){transform:scale(1.06)}.bc-send:disabled{cursor:not-allowed;opacity:.45;box-shadow:none}.bc-send .icon{width:19px;height:19px}.bc-foot{color:#9ca3af;background:#fff;justify-content:center;align-items:center;gap:10px;padding:0 12px 12px;font-size:12.5px;display:flex}.bc-foot a{color:#475569;align-items:center;gap:5px;font-weight:700;transition:color .15s;display:inline-flex}.bc-foot a:hover{color:var(--red)}.bc-foot .icon{width:14px;height:14px}.bc-chat :is(button,a):focus-visible{outline-offset:2px;outline:3px solid #f59e0bb3}@media (max-width:820px){.bc-chat{bottom:86px;right:12px}.bc-fab{min-height:52px;padding:4px}.bc-fab-icon{width:44px;height:44px}.bc-fab-label{display:none}.bc-panel{border-radius:22px;width:auto;height:min(560px,100dvh - 170px);position:fixed;bottom:150px;left:10px;right:10px}}@media (prefers-reduced-motion:reduce){.bc-chat:not(.is-open) .bc-fab:before,.bc-row,.bc-typing i{animation:none}.bc-panel,.bc-chat.is-open .bc-panel,.bc-fab{transition:none}}